LCRF Expense Reimbursement Bug

When we submit expense reimbursements online through LCRF we upload images of the receipts to attach them. Every time we do that it posts them into the "Paper Receipts" section and doesn't show that there are any attachments. In order to correct it, we have to reject the expense, re-attach the receipts, then it will appear in the "with attached receipts" section, but it shows the receipts that were originally uploaded AND the ones that we re-attached to it (receipt shows up twice now).

Any one else run into this? Is this a known issue? Makes the online workflow much more cumbersome then it needs to be.

I saw something similar yesterday. I had to try 5 times to get an expense entered and completed. The fourth try resulted in the expense appearing in the "without receipts" section. I rejected it and then deleted it on the "Pending" tab. The fifth try was successful.

Did you delete the rejected expense in the "Pending" tab before attempting to enter the expense receipts again?

jdlessley wrote:I saw something similar yesterday. I had to try 5 times to get an expense entered and completed. The fourth try resulted in the expense appearing in the "without receipts" section. I rejected it and then deleted it on the "Pending" tab. The fifth try was successful.

Did you delete the rejected expense in the "Pending" tab before attempting to enter the expense receipts again?

I had this happen today too and did the exact same thing as you -- reject and delete and redo it.

When I rejected them I didn’t have to delete the whole submission, it would allow me to upload images again. It didn’t show the ones we initially attached though until after I reattached them. Then it moved it to the “waiting approval with electronic receipts” area. Then it showed both the original images we uploaded plus the ones we uploaded again after rejecting it.