Member Donation Records Older Than Three Years

4 postsstarted by bingtime 2019-12-10 16:34 UTC798 viewsoriginal topic

New Member

#1
2019-12-10 16:34 UTC

I am the finance clerk of my ward. I have a widow in my ward who needs her donation records all the way back to 2013. Myself as ward finance clerk and our stake finance clerk only have access to 3 years of donation records. Can anyone help me figure out how to get the older records? Or give me a number to contact?

Thanks!

lajackson

Community Moderators

#2
2019-12-10 17:57 UTC

The first thing I would try would be to have her sign on to ChurchofJesusChrist.org and go to the Donations site. Even though she may not have been making donations online, I believe she would still be able to see her donations history. The site goes back 10 years.

If that does not work, contacting the Global Service Center would be the next option. If you do not have the number, your stake clerk should have it. You will also be able to find it at the Help Center.

bingtime

New Member

#3
2019-12-16 17:52 UTC

Most of the tithing was under her husband's name and he has passed away. Is there anyway to get those records? I don't think we can log in to his website account.

russellhltn

Community Administrator

#4
2019-12-16 17:58 UTC

You'll have to contact support.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.