The ICS (IT) department is aware of the issues and they are working the issues. Yes, it has been ongoing for a few weeks; but it is difficult for the small number of church ICS employees to resolve overnight. When one issue is resolved and another change is made to the system things don't always go well in the transition. There are multiple changes being made to implement the program changes announced in general conference. All of this will require patience on our part.
Please continue to provide feedback using the feedback link found at the bottom of the churchofjesuschrist.org page that is experiencing the issues. If that page is not available because of a problem then use the home page link. All feedback is routed to the responsible person, office, or department for resolution. Due to the volume of feedback it is not practical to respond directly to each feedback submitted. In some cases you may get a generic automated response. In others you may get a church service missionary response. Unfortunately, in some cases, there may be no response at all. If you do not get a response or the response does not appear to address your issue as you would expect, please be assured the feedback was received and is being worked.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?