ACH paid to wrong member

2 postsstarted by dknox 672 viewsoriginal topic

New Member
#1
How do I recall an ACH payment that was sent to the wrong person?
Senior Member
#2
If the expense has not had it's second approver then just have the second approver reject the expense and then delete it from the Pending Expenses tab. If the second approver has already happened then check the status in the Expenses Summary. If it's Cleared then there is no way to recall it. You can only ask the recipient to return the money in some fashion (probably by check since I don't think you can do an online donation to Budget). If it says Issued then it's probably still too late but you could call the Global Service Center and see if they can still cancel it.