No Fast Offering on Donor Statements

I am the ward clerk, and my bishop has begun tithing settlement. I had printed the ward tithing declaration report (without amounts) for him to use during tithing settlement. He went in to LCRF, and was surprised to find that no Fast Offering donations were shown for either him or his wife. I will look over his shoulder while he signs on, just to see if I can see any cause for that glitch.

If he does his tithing online and his Fast Offerings to the deacons then it's likely that his donation account in MLS isn't tied to his membership.

If this is the case, the clerk can correct it in MLS (maybe LCR too?). I don't know if you can simply link the donation member name to the membership record in MLS or if you will have to correct the donor in each batch the bishop's donation was recorded in.

davesudweeks wrote:If this is the case, the clerk can correct it in MLS (maybe LCR too?). I don't know if you can simply link the donation member name to the membership record in MLS or if you will have to correct the donor in each batch the bishop's donation was recorded in.

I think if you link his MRN to his donor account, everything else will connect.

The only local (not online) donations he has made are for Other: AMFA accounts. All other donations were made by his wife online. So his donation statement only shows Other: AMFA donations, and her donation statement only shows tithing donations. Neither one shows any Fast Offering donations, which makes me wonder if none were made. Since the only paper trail we have is online/virtual, that is the only thing I can use. It is up to him and his wife to somehow prove that they made Fast Offering donations this year.

If she made donations online, she should be able to see them in the report she can run from the donations page. Another thing to check would be if the church withdrew the funds from their bank and yet there was no corresponding donation on the donations page. That may be something the Global Service Center would have to sort out.

I printed a YTD donation summary for both husband and wife. It is now up to them to determine whether those statements reflect all donations they made during the year. If and when I receive specific complaints from them, I will investigate further and contact the GSC as needed.

drepouille wrote:I printed a YTD donation summary for both husband and wife. It is now up to them to determine whether those statements reflect all donations they made during the year. If and when I receive specific complaints from them, I will investigate further and contact the GSC as needed.

There may be an "AHA" moment where they each look at the other and exclaim, "I thought you were paying it...."
My wife and I sit together when we make our donations and pay bills, but I think we might be in the minority.