Missionary Fund Assignment to New Ward

3 postsstarted by mwtaylor101 2019-10-30 00:50 UTC853 viewsoriginal topic

New Member

#1
2019-10-30 00:50 UTC

Our Bishopric is new and I'm a ward clerk with less than a year of experience. About 3 weeks ago we transferred a missionary funding account into our ward for the first time. Yes, I understand that the membership record and the funding account for missionaries are two separate things. The funding account itself was released by the original ward's Bishop and accepted into our ward. The missionary is showing in MORS as assigned to our ward, however he is still not showing in the dropdown menu when his family goes to make a donation to his missionary fund. Is there typically a delay from the time of transfer to when the missionary shows correctly in the online donation menu? Or is there some step that we are missing? Any help is much appreciated.

russellhltn

Community Administrator

#2
2019-10-30 01:35 UTC

Has the name appeared under Ward Missionary on MLS?

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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eblood66

Senior Member

#3
2019-10-30 02:28 UTC

I haven't seen the process play out myself as we haven't had a missionary move into our ward but I believe the drop down entry appears when the missionary's account is created by CHQ for your ward. But I don't know exactly when that happens. It should happen at very least when the next missionary payment is pulled at the beginning of the November. It might happen sooner. If the missionary's account shows up in LCR but not on the donations page then I'd contact CHQ.