Changing A Donation

2 postsstarted by danielwhowe 375 viewsoriginal topic

New Member
#1
I am a newly called branch clerk. In looking over past donations, I noticed that the previous clerk entered fast-offering donations from full-time missionaries serving in the branch by entering the missionaries as non-members, not out-of-unit members. How do I correct this?
Community Moderators
#2
He probably did not have their MRNs at the time and therefore only had the option to enter them as nonmembers. He should have asked them for their MRNs to create member donor records and then merge the nonmember and member donor records.

You now have the task to see if you can get those missionaries' MRNs to do what the former clerk should have done. If the missionaries are still serving in your branch then ask them for their MRNs and create the member donor records and then merge the nonmember and member donor records.

In the case where the missionaries are not serving in your ward you can ask your current missionaries if they have contact with the previous missionaries and see if they can get the MRNs for you. If they don't have contact with the previous missionaries or have problems getting the MRNs then contact your local mission office for assistance. They should be able to help getting the MRNs even If the missionaries have completed their mission and returned home.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?