Unable to order Deposit Bags?

7 postsstarted by jgoggan 1,191 viewsoriginal topic

Member
#1
Anyone else having trouble ordering Deposit Bags? I'm trying to place an order through the Store. It says that they are "in stock" and sold in sets of 100. I put in quantity "1" and try to add them to the cart and I get the following message:

"Your selection is either incomplete or not in stock. Please be sure to supply a value for each attribute or consider a different combination of values."

Again, the only option it asks is quantity and it doesn't appear to matter what I put in, it still says that message.

If someone else could see if this is working for them or not, that'd be great. Thanks!

- John
Senior Member
#2
I recommend you call them to place the order. A couple of weeks ago I was having difficulty ordering sacrament cups so sent feedback (from the bottom of the page). They responded that they are working out bugs in a website update and recommended calling to place the order if the web site is not working correctly.
Member
#3
Yeah, I plan to call them. I was just hoping someone could try to put one in their cart and tell me if it works for them or not...
Senior Member
#4
Doesn't work for me this evening - I get the same message you posted at the start of the thread. I did verify I was logged in to the Store first.
Member
#5
Thanks for checking. Will call them tomorrow.
New Member
#6
I am having the same issue. I have submitted feedback and will call them tomorrow.
Member
#7
I forgot to follow up before. I did have to call them to place the order. They put it through no problem once I called. I got the impression that you have to call to order -- and that the weird message on the website is more of a mistake instead of showing you a "please call to order" message.