Member Tools doesn't show temple info

11 postsstarted by TKalma 2,758 viewsoriginal topic

New Member
#1
I can’t get tools to show my Temple’s or nearest temples
Community Moderators
#2
TKalma wrote:I can’t get tools to show my Temple’s or nearest temples
It has been down for several weeks now.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#3
FWIW - It’s working fine in my iPad version of Member Tools
Community Administrator
#4
I just synced and it's working for me on Android.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#5
russellhltn wrote:I just synced and it's working for me on Android.
I synced on my Android three times today, my third just now, and I have nothing for temple data.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Administrator
#6
I deleted the data and synced - I'm also not seeing temple data.

I sent feedback.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#7
Temples are gone on IOS devices on version 3.6.2; which I believe is the latest IOS version.

It has been a mess for several weeks.

I was told the developer was the one that removed in preparation for a new version.

Who knows

Wish they would hire or call a missionary to monitor this web site.

Please fix this or hire the developers

Just a mess especially if you are traveling.
Senior Member
#8
If you are using a smart phone (I'm assuming you are), you can open a browser on your phone and go to churchofjesuschrist.org/temples/list
This will give you all the information that would be in member tools and more.
New Member
#9
Brethren and Sisters of the Church Development team,
Why is this not a priority to fix this issue?
It would seem that finding info on temples in an efficient manner would be.
Community Moderators
#10
steveeug wrote:Brethren and Sisters of the Church Development team
The Forum is user-to-user self help. As such, it is not for official support. The chance of someone who can take action on this issue seeing this thread is extremely slim. The official method to get this issue to those who can do anything is through the in-app feedback. In the Android version it is located in Help > Contact Us.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Administrator
#11
steveeug wrote:Why is this not a priority to fix this issue?
See the post before yours. The information is still there, just not as handy. That probably plays a factor. Right now, I suspect all resources are dedicated to the changes in the youth program.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.