No passwords for our FH PCS!

3 postsstarted by Juiceter 2019-09-05 23:26 UTC573 viewsoriginal topic

New Member

#1
2019-09-05 23:26 UTC

Hello,

we were given 2 PCs for family history in our ward but do not have the passwords for them, so they are useless. We are in London in the UK. Is there a master password we can use to get into to the PCs to sort this out?

russellhltn

Community Administrator

#2
2019-09-05 23:38 UTC

In the past, I've seen the password on a slip of paper packed with the machine.

If it's not there, I'd contact FHC support.

This being a public forum, we can't hand out passwords here.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

drepouille

Senior Member

#3
2019-09-06 00:08 UTC

You didn't say who gave the computers to you. If they were from the Church, then Family History Center Support should be able to help you.

My favorite trick for resetting an unknown Windows password is the "sticky keys" trick, which you can find with a Google search.

Dana Repouille, Plattsmouth, Nebraska