Error Adding Callings After Releasing Previous Member

2 postsstarted by ZacharyI 2019-09-05 13:49 UTC458 viewsoriginal topic

New Member

#1
2019-09-05 13:49 UTC

I released a member from a calling and when I went to assign a new member to the calling, I received the error, "Sorry, something went wrong loading the requested data. Try refreshing the page, or try again later."

This only seems to be happening to the callings I released last night (Sept 4, 2019). I can add members to other callings just fine, just not the ones I released last night. I have tried refreshing the page, logging out and back in, clearing my cache and cookies, using incognito mode, and using 3 different computers over two days. Thoughts on a resolution?

russellhltn

Community Administrator

#2
2019-09-05 17:10 UTC

You might try verifying the release worked. Other then that, I'd suggest calling support.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.