Account password expiration

4 postsstarted by zaneclark 859 viewsoriginal topic

Senior Member
#1
A member received a notice that she needed to change her account password every 6 months and she had 2 weeks before she would be locked out. Is this for real?
Community Administrator
#2
Depending on her calling, yes.

Typically it's a seminary teacher or Temple worker.
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Senior Member
#3
She is the pianist for Relief Society.... Curious as to why this calling would require a password redo.
Community Administrator
#4
It wouldn't. Something else is going on.

Another category of users I left out is church employee.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.