Member missing from Member Tools

2 postsstarted by boydtd 552 viewsoriginal topic

New Member
#1
Edited 1 time, last by scgallafent on . Reason: Remove personal information
My account does not see Bishop [--- personal information removed ---] - Winslow Arizona Stake. Nor his family.
I do see him in the building locator app.
I have tried to sync, re-install LDS tool app. My home computer has the same issue.
[--- personal information removed ---]
Church Employee
#2
boydtd wrote:My account does not see Bishop [--- personal information removed ---] - Winslow Arizona Stake. Nor his family.
I do see him in the building locator app.
I have tried to sync, re-install LDS tool app. My home computer has the same issue.
[--- personal information removed ---]
The bishop has his household privacy setting set to "ward," which means that his household can only be seen by members of his ward and by certain stake leadership callings.

I removed your personal information and the bishop's personal information from your post. This is a public forum that is viewable by anyone on the Internet. I also moved it into its own topic. The forum code of conduct recommends that you "do not start a new topic in an existing thread; instead start a new thread."