Missing Membership

Hello, A few weeks ago one of the Branch Presidency texted me asking about my Son's membership. His membership has disappeared from our branch. They were going to figure it out and get back to me. I keep checking and his membership is still missing, it is not in the members moved out list. I could phone headquarters but I don't like talking on the phone and I feel the Branch Presidency should be handling this as it's something our clerk should be doing. We are in a small branch and as a former clerk I know he is not too busy to make a call to headquarters. I believe a quick phone call is all it would take for the clerk to clear this up so he likely just hasn't done it. Is there an email address to headquarters that I can just email them to get his membership back?

I think this is something that the clerk is going to have to take care of. Even if you emailed headquarters they would likely need to talk to the clerk or bishop before taking any action.

It is possible they just wanted to know from a family member if your son's address has changed. They are probably just a curious as you about why your son's record has disappeared. If you know where your son is living then you can give that address to the branch clerk. If the clerk needs to pull the record back into the branch he can do that if his address is within the branch boundaries. He can also check to see if the record still exists by starting the process to move the records into the branch.

You are correct that it is the clerk's responsibility to manage membership records and to contact church headquarters about a member's records. He has access to the contact information to resolve the membership record status.

Thanks for your replies. My son lives in our home still, so wouldn't have been moved. I'll just keep hounding the clerk.