Ward Directory

I can log in to the website but then I try to go to the ward directory and map I get an error and then it goes back to a password page. Attached is the message I get before it changes.

Ed Gentry

Make sure you're not running a internet filtering app, or you're on a network that has filtering. It may be blocking access to the church servers.

I periodically get such errors. Sometimes you just have to try again later and it works. Perhaps it's a server overload or a system is down. Have you tried for a few days and still get the same problem? Have you tried logging in through different devices and get the same problem?

Yes for about a month and many devices. Computer, iPhone, and android.

I'd check with the ward clerk to make sure the MRN that's on your account is still in the ward.

russellhltn wrote:I'd check with the ward clerk to make sure the MRN that's on your account is still in the ward.

If that's not the problem, then you should try contacting the member service center. Your account might be messed up and they are the ones who will need to fix it.

when I select ward directory, I see s map of the ward boundary but in a block where the member names are to be listed, it shows empty!

Is it possible to get a ward directory in a spreadsheet format? Or is it at the least possible to be able to sort the directory by the street where individuals live? Such functions would be very helpful for making visits to people we do not know in the ward.

jawads wrote:Is it possible to get a ward directory in a spreadsheet format?

There is no export function available. The directory can be printed using the built in formatting options only. You can print to PDF format if you have a PDF print driver installed such as CutePDF.

jawads wrote:Or is it at the least possible to be able to sort the directory by the street where individuals live?

Not currently.