change of address for family search printouts

15 postsstarted by bsnowden 4,085 viewsoriginal topic

New Member
#1
How do I update my change of address in family search?
Community Administrator
#2
Log into FamilySearch, click on your name in the upper right corner, go to "Settings". Select "Contact".
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
I tried to do this and when I go to save my new address, it spits out an error and doesn't save. Any advice?
Community Moderators
#4
What error message does it give you?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#5

Address Change in Family Search

How do you change an address in Family Search. It doesn't seem to come from membership records. I am inquiring for my grandson who lived in Japan years ago and when he prints out temple cards, they always show his Japanese address and not his local home address. How do we get this changed.
New Member
#6
There is no place under Contact Settings for Address.
Community Administrator
#7
billingsca wrote:There is no place under Contact Settings for Address.
Funny, I see it.

The fields are: Contact Name, Email, Phone Number, Mobile Number, Address, Country.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#8
billingsca wrote:There is no place under Contact Settings for Address.
Are you looking under Contact Settings at Settings.ChurchofJesusChrist.org, or at FamilySearch.org?
At FamilySearch.org, you can see/update your address by signing in, clicking on your name (top right), then "Settings", then "Contact" (tab towards the top).
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#9
No place to change or update my address. My temple cards print with an address I had in college. No place to change address. ??
Community Administrator
#10
Make sure you're using the website. The mobile app doesn't have a place to change contact information.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#11
I'm having the same problem. My membership has been in my current ward for over a year, but the temple card I just printed shows my name with my prior address. I'm on the website on my computer. Why doesn't my current address as shown in ward records show up here? I don't appear to have the ability to change it.
Community Administrator
#12
eveaorr wrote:Why doesn't my current address as shown in ward records show up here? I don't appear to have the ability to change it.
I don't know why it doesn't sync.

But you should be able to update your address in FamilySearch manually. Click on your name in the upper right corner. Select "Settings" and then go to the "Contact" tab just under the banner.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#13
Just to make sure we are looking at the same place, here are the steps to change contact information (Contact name, email, phone, mobile phone, address) in FamilySearch. This is also the place where you select whether you want your information public (each individual item can be public or private):

(Note: I'm using a desktop computer running Chrome browser - this should be browser independent, but my wife has a laptop with a touch screen and instead of her name there are 3 lines in the corner she must click [she is also running Chrome])
1. Log in to FamilySearch
2. Click on your name in the upper right corner
3. Select "Settings" in the drop-down box - you will be taken to your settings page with your name in a banner across the top of the page
4. Just below the banner, click on "CONTACT" (the choices are account, contact, notifications, preferences, connected accounts)
5. Change the information in the respective boxes. When you make a change, a blue "Save" button will become active at the bottom.
6. Click "Save" to save your contact changes. If you con't click the Save button when finished, your changes are not saved.
6. When you click "Save" a green bar will appear near the top telling you your changes were saved successfully.

Hope this helps!
Senior Member
#14
I'm glad my address doesn't sync from my membership record. I appended our stake name at the top of my address in FamilySearch so when we do work at the temple, the stake name prints on the card and helps the temple sort out the cards for pickup later. I highlight the stake name when I print them.
New Member
#15
the Settings will only change the email address, not the home address.