LDS Tools - Membership Information Visibility

LDS Tools has correctly showed me as Elders Quorum President since last October, but I cannot see anyone else's Membership Information (ie. ordinances, mission, etc) - only mine. The only thing I can see of everyone else is their name, birth date and gender. My stake clerk suggested I reach out to Salt Lake. Thoughts?

Some things you can check:
Have you updated to the current "Member Tools" app?
Are you running an obsolete OS? (I think you have to be on Android 5 or newer or on iOS 11 or newer - someone will correct me if I'm not exact on the versions.)
Is your calling recorded as a standard calling and not a custom calling (your ward/branch clerk can check that)?
If you log on to LCR, do you see the missing information there?

I'm not sure that a Elders Quorum President would have that much visibility into members records. The clerk sees all since it's his responsibility to keep things updated. Likewise, the Bishop sees all since everything falls under him.

The sections of the Handbook that deal with Temple and Mission are in Handbook 1 - not Elders Quorum Presidents. Therefor, that would seem to be outside of the scope of their responsibility. It's possible that as a member of the ward council you have responsibilities in that area, but I don't think so.

I would expect you to be able to see a brother's priesthood office, since that would likely fall to you. At least as far as preparing a prospective elder to become an elder.

So, unless someone in the EQP says they see call, I think your level of visibility is likely normal. If that doesn't seem right, you might want to re-read Handbook 2: 7.3.2, 7.3.2.1, and 7.3.2.2.

davesudweeks, I will double check that my calling is not custom but seems pretty hard to mess this one up. Good questions either way. Being the 3rd time I've had this calling, I'm accustomed to seeing everything in MLS - ordinances, missions, etc. My stake clerk said I should be able to see it in LDS Tools now. When going into LCR I noticed that clicking all the way into a member's info leads me to ordinances, but it just says "yes." No dates, or other names sealed to, ordained by, etc.

sjhull2008 wrote:When going into LCR I noticed that clicking all the way into a member's info leads me to ordinances, but it just says "yes." No dates, or other names sealed to, ordained by, etc.

Not surprising. Privacy is a big issue, world-wide. New, stricter laws are being enacted. Consequently, the church is only going to show you the information you need to carry out your calling as defined by the Handbook and nothing more. So, some data has been "simplified" before it's shown to you to meet the requirements.

russellhltn wrote:I'm not sure that a Elders Quorum President would have that much visibility into members records. The clerk sees all since it's his responsibility to keep things updated. Likewise, the Bishop sees all since everything falls under him.

It has been a long time since I have served as an Elders Quorum President. However, the access table indicates he should be able to view Member profiles (though the level of detail is not specified). Personally, I don't see how the Elder's Quorum Presidency can properly make ministering assignments if they see nothing more than a name, a birth date, and an address. But that is my opinion only. I will ask our Elders Quorum President what level of detail he sees at my next opportunity.

However, it is true the MLS allows access to things that are blocked on LCR and Member Tools (custom reports, for one) as it doesn't have the granular control available in the newer systems.

OK as of now, the rest of the EQP's in my stake have the same visibility as me on LDS Tools - Ordinances with Yes or No detail. MLS has the same access I've had the last 2 times I was Elders Quorum President regarding ordinances, missions, etc. I do know that the Bishopric can see everything on LDS Tools. Thank you for your input regarding my question!

Separately,
I appreciate both your input. I have read all the Handbook 2 sections many times, and parts of the Handbooks 1 when I was in the bishopric and agree with all your thoughts as being relevant and important. More importantly, my bishop and stake president support this access and I just wanted to make sure LDS Tools was truly limiting vs the MLS access I do have (even though the bishopric has the same access in both).

When I did review membership record summaries in MLS last night, I had a great experience. I felt closer to the few individuals I studies about. I made some calls and texts to others about a new move in that does not appear active, but happened to serve in Taiwan (where there are just 2 missions) and reached out to several brothers that also served there in case they knew him. Grateful for the stewardship responsibilities we receive and accept and change according to the will of the Lord.