rashipley wrote:We have a new member in our Ward that has been ordained to the office of Priest. We have a record in MLS for this member. However, when I try to record this ordinance, I am unable to because his name does not show up in the list for the "Member to be Ordained." I sent a help request to SLC Membership Support, but was told that the member record existed and that I should go to my Stake Clerk. Our Stake Clerk is new and has not been a Ward Clerk and cannot be of assistance. Does anyone have any idea as to why this member's name would not appear in the list? Thanks for whatever suggestions you may have!
I would first examine carefully the membership record (in MLS, go to Individual Record under Membership Records, then select the person). I would make sure that:
- Their baptism and confirmation is recorded
- The gender is correct
- The birth date is correct
MLS requires a person to be male, confirmed, and at least 12 years old to be ordained to the Aaronic Priesthood.
Assuming that all looks good, I would next go to the Ordinances screen for the individual record. There should be a blue link in the Priesthood Ordinations section for “Add Ordination”. See if that link is present and works; if so, that would be an alternate way to add the ordination.
Questions that can benefit the larger community should be asked in a public forum, not a private message.