Tech Forum Archive

STS Now Unable to Access Email Addresses

5 postsstarted by jsfriedman 1,339 viewsoriginal topic

jsfriedman
New Member
#1
Tried to get an email address for a member of the High Counselor over the FHC, but email have been removed from LDS Tools with this latest update. Was referred to Leader and Clerk Resources (LCR) to obtain emails, but received "Access Denied". It ends up that the "Assistant Stake Clerk - Technology" is not on the access list. As the STS I need to email members of the Stake, Ward clerks, FHC leaders, etc. about computer, network, FHC issues. We STS' need access to email addresses!!!!
russellhltn
Community Administrator
#2
jsfriedman wrote:but email have been removed from LDS Tools with this latest update.
I only have the standard rights of a STS. I'm running the most current version for Android and I still see emails. However, I can only see emails that have been set to "stake" visibility. (Unless they're in my ward and have been set to "ward" visibility.)

If you tried syncing today, be advised there was a major network outage that affected a number of church sites. You may have gotten an incomplete sync.

The STS does have access to cdol.lds.org, which I think you'll find useful. Although, I'm a little concerned it's still on the "lds.org" domain, which makes me wonder about it's future.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
scgallafent
Church Employee
#3
russellhltn wrote:The STS does have access to cdol.lds.org, which I think you'll find useful. Although, I'm a little concerned it's still on the "lds.org" domain, which makes me wonder about it's future.
It just hasn't been migrated to the new domain yet.
russellhltn
Community Administrator
#4
scgallafent wrote:It just hasn't been migrated to the new domain yet.
Good to hear that. I was afraid it was going to become a part of LCR and it would be yet another thing that an STS wouldn't have access to.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
johnshaw
Senior Member
#5
STS is quickly losing any real significance, we should start being called the Webcast Specialists
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense