Glitch in sync

3 postsstarted by debsiebert 1,179 viewsoriginal topic

New Member
#1
Hello. I’m being forced to sync in LDS Tools and it’s getting stuck and takes me back to sync again. Please don’t suggest if I’m inputting the correct password. There is a tech glitch in the force sync and I can’t get in to the app. I used TOOLs through mobile website this morning and that’s working through there.
I hope the app regarding sync gets fixed soon!
Thank you!
Community Moderators
#2
There are server issues today and has been ongoing for several hours. We may have to wait until Monday morning after they are able to take a look at what or where the problem(s) is (are).
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#3
Good to know. I've been having issues logging in to Tools all day. I also can't log in on the website using Firefox, but I can with Safari.