record move out

5 postsstarted by brojer 1,165 viewsoriginal topic

New Member
#1
when I type the member's name into the blank space it will not let me go any further. And there is no room for any more data entry..what gives?
Community Moderators
#2
When you type in the member name and nothing happens then there is no match to the name. Try the last name first. If that does not work then try the first name first. If you are not sure of the member name spelling, try looking up the member's record in LCR > Membership > Member List. If you find it that way then click on the Actions button just below the member's name and MRN. Then select the Move Record Out option.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Administrator
#3
Make sure they're actually a member of the ward and not a "out-of-unit-member", or someone who only appears on their parent's membership record.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Member
#4
After typing a few characters the persons full name should show in the popup box.
You then must use the mouse to select the person from the popup box.
If the person does not show up in the popup, then either you miss-typed the name or the person is not in your Ward.

If you attempt to type the full name without using the mouse to select, then nothing will happen after you press [Enter] and you won't be able to continue.
Assistant Ward Clerk
Church Employee
#5
klricks wrote:After typing a few characters the persons full name should show in the popup box.
You then must use the mouse to select the person from the popup box.
You can also use the down arrow to highlight a name in the list and then press enter or tab to select it.