Tech Forum Archive

Microsoft License Expiring

6 postsstarted by bbuelo 3,681 viewsoriginal topic

bbuelo
New Member
#1
What do we do about an expiring Microsoft license on our Family History Center computer? How do we get a new license code?
russellhltn
Community Administrator
#2
License for what? I've never heard of a OS license expiring.

I think this is for something else, (like Office), or it's some kind of scam.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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nmecantwin73
Church Employee
#3
bbuelo wrote:What do we do about an expiring Microsoft license on our Family History Center computer? How do we get a new license code?
It would be best to contact FamilySearch support for help = https://www.familysearch.org/ask/help
Frb.Henrik
New Member
#4
win10upd.png
win10upd.png (113.6 KiB) Viewed 2860 times
Well, we have started to get a message as in the picture..
If this means that more money are to be paid, like once-a-year, I do not know: do we install that new "update" or not? please reply :)

Henrik Hansen, Copenhagen, Denmark, FHC
Mikerowaved
Community Moderators
#5
No additional money is required. These updates are needed for Windows 10 to keep up to date with the latest bug fixes and security patches. They are massive and can take hours to install on slower PC's. Be patient and let them fly.
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Frb.Henrik
New Member
#6
Thanks a lot for explanation :)