I need help with downloading videos

6 postsstarted by donaldstaley 7,572 viewsoriginal topic

New Member
#1
I'm not sure what happens on lds.org, but it seems like the format has changed and there is no option to download videos now. There always use to be a download options under the video, but now it's not there. The other change I noticed is that there is no scroll bar on the side if the screen, just arrows on the left and right to change topics , if I didn't have a touchscreen computer I wouldn't be able to scroll down. I would greatly appreciate any help, thanks in advance!
Community Administrator
#2
Which video? Not all videos are downloadable. It depends on the licensing terms.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
I need help too! I'm the Temple Prep instructor for my Ward. I've tried to access the videos listed in the manual for several months now, and all that happens is I get referred back to the manual. For instance, today, I'm trying to locate "Family Home Evening Supplement (53277) Temples are for Eternal Covenants. But all I get is the reference to this video in the "Preparation" portion of the manual. Have all the FHE videos been removed?
Very Respectfully,
Brother Russ Bucy
New Member
#4
I need help pulling up: Family Home Evening Video Supplement 2 (53277)
Member
#5
If you're on a desktop computer or laptop, to download videos (such as this one: <https://www.churchofjesuschrist.org/stu ... s?lang=eng>), you need to start playing the video in your web browser first. Then right-click on the video. Something will appear that says Asset Info. Click on it. Then you'll see the available download options.

If you right-click before you start playing the video, you won't see the Asset Info thing (nor the download options).

If you're on a smartphone or tablet, long-pressing instead of right-clicking might work, but I'm not sure.
Member
#6
> The other change I noticed is that there is no scroll bar on the side if the screen, just arrows on the left and right to change topics , if I didn't have a touchscreen computer I wouldn't be able to scroll down. I would greatly appreciate any help, thanks in advance!

Scrollbars are important, but when they're gone here are some tips (if you don't already know them; no offense if you do):

- Use the mouse wheel on a mouse (if you have one)
- Scroll on a touchscreen as you mentioned
- If none of those things are options, then click and hold and drag down (selecting text) to scroll down.
- Click on the spot on the screen you want to scroll and then use the up and down arrow keys and pagedown and pageup navigation keys