I bought a Kindle Fire device in April 2013 ($267), mainly to use lds gospel library app. That app has quit updating content. For it to become up-datable, I needed to get a more recent update of lds gospel library. I deleted the old lds gospel library but cannot install the new version, maybe due to lockout since I’d previously ordered one and deleted it.
Julandy at Amazon said the new version of lds gospel library is not compatible with the 2nd generation device I have. Since lds gospel library app is gone from my device and my cloud, she said I cannot reinstall it, and the new version is incompatible. She emailed me a trade-in offer, as the only solution she sees is for me to get a new Kindle.
I've seen in an lds (ChurchofJesusChrist) tech Website that a person with an old version of lds gospel library was able to update their app. They had Fire OS 4.5.5.3 and GL version 4.4.1.3. My Kindle Fire is System Version: 7.5.1. A person at Amazon said my Kindle is much older than the Fire OS 4.5.5.3.
I see Gospel Library Dec 21, 2011 on Amazon but I seem to be locked out from ordering it for and re-installing it on my Kindle. I asked Amazon customer service about unlocking the restriction. They say to contact the Church at
https://ue.ldschurch.org/mobile/gla/Advanced/index.html.