No More Beta

16 postsstarted by mevans 3,418 viewsoriginal topic

Senior Member
#1
It looks like the new directory and maps has replaced the old directory and less-old maps now.

Every time I load it, I get the pop-out on the right that says "Sorry, We're Having Trouble..." The maps seem to load, but the church header and menus don't load.
Senior Member
#2
And some members who were marked "Private" in error (they did not mark their information private - one is a member of the bishopric) are now marked private again.
Church Employee
#3
mevans wrote:Every time I load it, I get the pop-out on the right that says "Sorry, We're Having Trouble..." The maps seem to load, but the church header and menus don't load.
If this was last night or earlier this morning, you might have been seeing issues related to being in the monthly maintenance window.
New Member
#4
I have one member listed as unmapped. However that person is a minor child who is only an out of unit member. It's also curious that when I click on her it gives me her callings in her home ward. How do I fix that?
Community Administrator
#5
McLaughlinES wrote:I have one member listed as unmapped. However that person is a minor child who is only an out of unit member. It's also curious that when I click on her it gives me her callings in her home ward. How do I fix that?
Sounds like the home ward has to fix it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#6
scgallafent wrote:
mevans wrote:Every time I load it, I get the pop-out on the right that says "Sorry, We're Having Trouble..." The maps seem to load, but the church header and menus don't load.
If this was last night or earlier this morning, you might have been seeing issues related to being in the monthly maintenance window.
I still get the error.
Senior Member
#7
Is it being rolled out gradually? I still see the old directory with the invitation to try the beta.
Senior Member
#8
Today it seems that the whole directory is broken; I can't access it at all. I get an error that says "This page isn't working."

I cleared my browser information and got it to work, but now it's back to the old directory. I also tried accessing it in a different browser and it's the old directory. The old directory has the link to try out the beta.

Maybe they reverted everything to go back to the old directory now?
Church Employee
#9
There are some issues related to the domain change that are being worked out. While those are being resolved, the old directory has been reenabled.
New Member
#10
The household sidebar will not scroll, so I can't browse through all my ward/stake members. Is this a bug, or do we need a certain plug-in for this?
Community Moderators
#11
heathpehrson wrote:The household sidebar will not scroll, so I can't browse through all my ward/stake members. Is this a bug, or do we need a certain plug-in for this?
Clearing your browser cache and deleting relevant ("*lds*" and "*church*") cookies would likely be worth trying. Those actions might not solve that problem, but then again they might.
Senior Member
#12
The new directory is now up and most functions seem to be working except privacy editing . I am membership clerk and often have requests to change the privacy settings for members, but I can't see a way to do this in the new directory. Am I missing something?
Senior Member
#13
scgallafent wrote:There are some issues related to the domain change that are being worked out. While those are being resolved, the old directory has been reenabled.
It looks like the problems have been worked out and the new directory/maps has returned. I see the church page header appears for me now (which it didn't before).

I did see the "sorry we're having trouble..." message pop in from the right when I first went to the directory today. It hasn't happened again yet, so maybe that was a one-time fluke. I tried two different browsers and that was the only time I saw it, so that's a good sign.
Community Moderators
#14
zaneclark wrote:The new directory is now up and most functions seem to be working except privacy editing . I am membership clerk and often have requests to change the privacy settings for members, but I can't see a way to do this in the new directory. Am I missing something?
I just checked and I, as a ward clerk, cannot edit any privacy settings except for myself. I guess if members have problems or want the settings changed, they will have to do it themselves.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#15
jdlessley wrote:I just checked and I, as a ward clerk, cannot edit any privacy settings except for myself. I guess if members have problems or want the settings changed, they will have to do it themselves.
As somebody pointed out in another thread, leaders still can edit privacy settings in LDS Tools.
Community Administrator
#16
eblood66 wrote:As somebody pointed out in another thread, leaders still can edit privacy settings in LDS Tools.
However, it seems odd there's no way to do this on lds.org/churchofjesuschrist.org. I can only speculate that the plan is to move/add that feature to LCR.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.