App is running slow the past few days

13 postsstarted by EganWW 3,903 viewsoriginal topic

New Member
#1
Anyone else having trouble with the app running very sluggish since conference reports came out?
New Member
#2
Yes, I have the same issue. Sluggish.
New Member
#3
Since downloading the Apr Conference talks, the scrolling function is no longer smooth, but jumps around and starts and stops. It makes it difficult to use the app.

Anybody have a solution?
New Member
#4
someone from my ward just called with this same issue, running slow, scrolling is not smooth.
New Member
#5
I have been Experiencing the same slowness and choppy scrolling, hoping they figure it out quickly.
New Member
#6
I’m having the same issue on my iPad Air. Very sluggish the last few days. Very jumpy and slow scrolling. It seems a bit better on my iPhone.
Community Moderators
#7
Gospel Library 5.2.1 for iOS was just released today, which should fix the scrolling problem.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#8
I’m having the same problem only on my iPhone works ok on my iPad
Community Moderators
#9
gaylezc wrote:I’m having the same problem only on my iPhone works ok on my iPad
What version of the app are you running? Have you updated to 5.2.1? (You can check the version number under Settings > App Details.)
Samuel Bradshaw • If you desire to serve God, you are called to the work.
#10
Same! I figured it would be updated/fixed by now so I was out searching and found this. Both mine and my wife's iphone/ipad are really really sluggish specifically in the library. Appeared to happen after the last update
New Member
#11
I am having a big problem reading my scriptures as well - it’s super slow.
Community Moderators
#12
Is it slow whether or not you have the sidebar open? (Scrolling may be smoother with the sidebar closed – which mainly affects iPads, because on phones you can't scroll while the sidebar is open unless you're in landscape.)
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#13
I am having the same problem. How do I let them know there is a problem?