Calendar - events not visible

I am having an issue where an event that I saved is not visible in any of my calendars. I know it is there, because when I try to recreate it, it shows up as a conflict. Can anyone help me know how to find this event?

Greg McIntyre
Australia

On the calendar on lds.org, on the left, click on "Choose Calendars". Make sure you've selected all the calendars you want to see.

Failing that, activate the building/location calendar. Your event will show up there. From there, you should be able to pull it up and see what calendar it's recorded on.

Thank you. I believe I have all calendars selected and I'm not quite sure which one is the Building calendar.

Greg

On the main page, on the left, at the stake level, it's the group at the top, under "See Events By Location". Make sure the "eyeball" is lit up that indicates the calendar will be displayed.

I have the issue of the "boxes" of the days on the monthly Calendar no longer showing ALL the Events that are scheduled ~ even with a "+ 4 more" type listing. The Events simply no longer fit in the box. I am only able to see ALL the Events (on days with more than two Events) by switching the View to Week. HOW can I fix this?

kjens wrote:I have the issue of the "boxes" of the days on the monthly Calendar no longer showing ALL the Events that are scheduled ~ even with a "+ 4 more" type listing. The Events simply no longer fit in the box. I am only able to see ALL the Events (on days with more than two Events) by switching the View to Week. HOW can I fix this?

Short term: I'd suggest cutting down on the number of calendars viable to the task at hand.

Long term: Use Feedback to make sure it gets to the developers.

russellhltn wrote:Short term: I'd suggest cutting down on the number of calendars viable to the task at hand.

I'll refrain from saying what I really think about this suggestion. This is a major Calendar 3.0 display defect in the monthly view and I believe it ought to be fixed. I am using only one calendar and have this problem. If there are more than two events on a given day, you only see one and the #+ more line.

This was one of the first complaints about the new version of the Calendar. At least in our stake, there are usually more than two events on any given Sunday, many Saturdays, and regularly on other days of the week.

lajackson wrote:

russellhltn wrote:Short term: I'd suggest cutting down on the number of calendars viable to the task at hand.

I'll refrain from saying what I really think about this suggestion.

Oh, I know it doesn't go over well. But I'm borrowing from the "Serenity Prayer", looking for ideas that are in your control and can be acted upon immediately.

The other option is making the developers aware of the issue and then waiting (for an unknown length of time). The latter part is something outside of our control. I agree its a serious issue that needs attention, but I'm in no position to make promises.

I'm reminded that we're now in the "no change zone" - no updates pushed prior to General Conference. There may be a post "no change" after Conference as well.

Well, the suggestion to cut down on the number of Calendars that show up in the Month View is NOT a viable option. No. 1, because I am responsible for the Entire Stake and its buildings and Calendars. Plus, it completely does away with the option to take a look to see what day MAY be available for an Event. Of course, the 3.0 change has completely messed that up since we can no longer see the time that the setup and cleanup takes! Sure, we are "supposed to" just try to schedule an Event and see if it "lets" us do it. Do you know how difficult that can be? You get a conflict, so ... go ahead and choose a different time, day, place, whatever. Oh, Presto! That has a conflict too!
Want to just eyeball the Calendar to see what might be an option? Too bad ~ no longer possible. This is ridiculous. Don't these IT teams work with any ACTUAL Users Groups before completely changing the Calendar that is in use all across the Church?!

P.S. Since you said this is NOT a Forum for letting the IT group know about the Calendar's shortcomings, can you tell me HOW to do that? NONE of the Submit buttons for Calendar Feedback have worked all day. (I'd guess it might be on purpose since they are likely being completely overwhelmed by actual users of the Calendar who now cannot do their job!)

kjens wrote:Don't these IT teams work with any ACTUAL Users Groups before completely changing the Calendar that is in use all across the Church?!

Some stakes were put on the new calendar mid-January. But either they didn't push it very hard, or they noticed problems, they didn't know who to complain to.

kjens wrote:NONE of the Submit buttons for Calendar Feedback have worked all day.

As far as I can tell it's working now. But you can also us the feedback link on any page of ChurchofJesusChrist.org.

We do have a known bug when you have all day event bars on your month view. If there are two on a day, events or the +more link can be hidden.

We are in the process of moving to a new back-end feedback system. Since I'm also the feedback product manager, calendar is the first one to use it. It looks like it is working again. If it seems to not work, use feedback on a different page. Both get to me. I do pay more attention to feedback than to the forum. @russellhltn pings me when I need to address an issue in the forum.

We had the calendar in beta with many stakes for more than six months (including my stake and neighboring stakes), but certainly realize not everything was not caught. Since it went world-wide there are about 15 issues that we hear about over and over again and are working to fix. We can't make system change in a three-week period surrounding general conference, so we will have a bunch of fixes ready to go after that.

Okay, calmed down now I tried reducing the number of Calendar layers showing AND reducing the "zoom" level in my browser. Neither works. I would have to reduce the Calendar Layers to practically just the particular event I was looking for ~ which defeats the purpose of the View. Reducing the "zoom" to 75% just reduces the size of the script in the daily "boxes" of the Calendar without revealing additional events.