Birthday Report Incorrect

6 postsstarted by richn 1,809 viewsoriginal topic

New Member
#1
I'm a new ward clerk and I've noticed the birthday report is off by a day in March. Is this a glitch? For example, a member shows up as having a birthday on March 19 when it is really March 20.

Is there a reason why March is messed up and April is fine?
Church Employee
#2
I just checked birthdays in my ward from March 13 to March 22 and all are correct. Have you verified that the member's record in LCR shows the correct birth date?
New Member
#3
In Ward Council this morning it was pointed out and I have confirmed that yes, there is an issue in LDS Tools with March. On March 10th, the birthdays show correctly. There is also a second March 10th listed with the March 11th birthdays and the issue continues through the end of March and then things go back to being correct in April. This appears to only be an issue in iOS. The folks with Android phones showed me that their birthday report is correct.
New Member
#4
I am seeing the same problem on iOS. Any fix available?

Thank you!
Community Administrator
#5
It sounds like this is an issue with iOS LDS Tools. I'd send feedback from within the app so the developers can see it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#6
As suggested, I sent in feedback.