lds.org donation / tithing payment

Has anyone else had issues with members paying tithing via lds.org / donation and having it submit to the bank as a direct debit (re-curring automatic payment). I'm in New Zealand. The option to have tithing submitted as a one-off payment doesn't appear. The donation is setup as a automatic recurring payment at the bank who then charge additional setup and ongoing service fees for each transaction. I understood that this payment method was to be setup as a one-off allowing members to exercise their faith and individual accountability in keeping the principle and allowing for efficient record keeping...

I've not heard of it, but I don't think we get that many from New Zealand. I'd ask the ward clerk to inquire with the church and show them what's happening. In the US, you have to log in and authorize each transaction.

That was my understanding too. I spoke with Global support pacific and they had escalated it through to finance. We've apparently had issues with the initial set-up and how it would work with banks here. Still waiting on their reply.

It is hard to do the online tithing payment now unlike before the church bank account is register to the bank it is so easy tonpay the tithing.Please help us in order to process not easily so that we can pay the tithingbas much as we can please

VirgilioGamotea wrote:It is hard to do the online tithing payment now unlike before the church bank account is register to the bank it is so easy tonpay the tithing.Please help us in order to process not easily so that we can pay the tithingbas much as we can please

Please use the feedback link or button on one of the donation pages to report specific details about the problems you are seeing. Guessing that English may not be your native language, it may be better to describe the problems in your native language and have the Church support folks do the translating.

Yeah, I'm having issues, also. My bank account apparently couldn't be used and the donation was reversed. I have been informed that I can no longer use that bank account for financial transactions related to tithing. Called up the bank and apparently there's no problem on their end. Trying to contact the church now...that is a feat in itself. I'm located in Australia, incidentally. Any ideas as to why, would be appreciated

how or where do I add my checking account for the money to be taken out to pay the tithing?

1947dixie wrote:how or where do I add my checking account for the money to be taken out to pay the tithing?

You must be in a country where online donations are set up (not all countries are currently set up). If you are, your best resource would be your local ward or branch clerk.
For me (USA) I log in to churchofjesuschrist.org and then select "Donations" from the list when I click on my name.
In the Donations page, there is a "Settings" link on the left side - click that link and scroll down to add your bank information in the "Donation Accounts" section.

it is extremely difficult to find the right sign on. I spend so much time going from one. .. I sight to another. i have paid online for a long time and it never gets easier. actually more difficult. I think I will just have to hand a check to the Bishop. More work for the ward clerk. I find it is so time consuming to find the right site. Tolday I failed.

barbararirie wrote:it is extremely difficult to find the right sign on. I spend so much time going from one. .. I sight to another. i have paid online for a long time and it never gets easier. actually more difficult. I think I will just have to hand a check to the Bishop. More work for the ward clerk. I find it is so time consuming to find the right site. Tolday I failed.

Are you in the USA? If so, as long as you have a Church Account connected to your MRN (Membership Record Number), that should be easy. The donation URL should be simply https://donations.churchofjesuschrist.o ... tion/step1

That URL may work in other countries as well, but I'm not able to test that.

I can open the part of donations and see my tithing payment history. However i cannot see the icon/ button which the instruction said i should press so i could pay my tithes. I can only my history. what will i do?

Making donations online is available based on what country you are in. It is not available to members in some countries yet.

bingg wrote:i cannot see the icon/ button which the instruction said i should press so i could pay my tithes.

There is no icon or button. For those in countries where online donations are available there is an image of a Tithing and Other Offerings slip in the center frame of the page which you can fill out to make your donations. If that is not there but you can view your donation contributions then you most likely live in a country where online donations have yet to be implemented.

If you are going to use your online banking to pay your tithing, is it normally not gonna show up in your donations at donations.churchofjesuschirst.org ? I did it once using a local guideline from our stake and it won't show up. I thought that maybe it normally takes time but it is like 3 days ago and I am just thinking about it. Thanks for any reply.

Rainierjoshua88 wrote:If you are going to use your online banking to pay your tithing, is it normally not gonna show up in your donations at donations.churchofjesuschirst.org ?

If you set it up properly with the Church, bank bill pay donations should also show at your online statement and on the one the clerk may give you. It may take more than three days to appear, however.

lajackson wrote:

Rainierjoshua88 wrote:If you are going to use your online banking to pay your tithing, is it normally not gonna show up in your donations at donations.churchofjesuschirst.org ?

If you set it up properly with the Church, bank bill pay donations should also show at your online statement and on the one the clerk may give you. It may take more than three days to appear, however.

If you provide the details of the donation to your clerk (amount, date, etc) he should be able to find it with his access to the donation system. If there is an error he should be able to correct it or work with the global service department to get it corrected for you.

Rainierjoshua88 wrote:If you are going to use your online banking to pay your tithing, is it normally not gonna show up in your donations at donations.churchofjesuschirst.org ?

Assuming you're donating money (not "in kind") and it's in the same monetary system (same country), I think it should show up - however, it's dependent on the MRN on the donation matching the MRN on your Church Account.

Unless your bank is sending the check to the local ward, I don't think the clerk can do much about fixing it. But he can get you the contact information to call CHQ about it.

A tithing payment was made online. There was ample money in the count, but it was reversed. The bank did not even see an attempt from the church. What’s happening here?

ecoston wrote:A tithing payment was made online. There was ample money in the count, but it was reversed. The bank did not even see an attempt from the church. What’s happening here?

Verify the routing and account number you used is correct. Also check with your bank to make sure they didn't block it for some reason. Some accounts may not allow that kind of electronic transfer (EFT?). Also, it only works on checking or savings accounts. Not a charge card.

russellhltn wrote: Assuming you're donating money (not "in kind") and it's in the same monetary system (same country), I think it should show up - however, it's dependent on the MRN on the donation matching the MRN on your Church Account.

Unless your bank is sending the check to the local ward, I don't think the clerk can do much about fixing it. But he can get you the contact information to call CHQ about it.

It is interesting how we in the Church use acronyms so much and possibly those whose first language is not English may have a hard time. MRN=Membership Record Number CHQ=Church Headquarters.

waynecooke wrote:It is interesting how we in the Church use acronyms so much and possibly those whose first language is not English may have a hard time. MRN=Membership Record Number CHQ=Church Headquarters.

We publish those and others in the Definitions/Abbreviations thread to help navigating the culture.

waynecooke wrote:

russellhltn wrote: Assuming you're donating money (not "in kind") and it's in the same monetary system (same country), I think it should show up - however, it's dependent on the MRN on the donation matching the MRN on your Church Account.

Unless your bank is sending the check to the local ward, I don't think the clerk can do much about fixing it. But he can get you the contact information to call CHQ about it.

It is interesting how we in the Church use acronyms so much and possibly those whose first language is not English may have a hard time. MRN=Membership Record Number CHQ=Church Headquarters.

Point well taken. I usually try to avoid them (my son is in the military and I get tired of his uses of them), but I see it so much in this forum I was trying to fit in.