Tax statement for 2018

I'm not seeing the 2018 tax statement on my history. Anyone see theirs? Just wanted to make sure I wasn't alone in this.

zaneclark wrote:Just wanted to make sure I wasn't alone in this.

You are not alone. In fact, you are in very good company. But as it is for the rest of us, the suggested IRS deadline is January 31st.

Several other major corporations also owe me statements by the end of this month before I will be able to file my 2018 tax return. If the Church tax statement becomes the last one for which I am waiting, I know where the flares are to send up the signal.

Interesting. I went to donations to see what I had and I can't see tax statements for any year. It's like the page as been re-designed and somethings are missing - Including the link to "help".

Tax valid statements are valid for one year but can be regenerated at any time for the past ten years. You can also delete them at any time before they expire. I just confirmed all of mine are available back to 2008. But to view any of them I must generate them. And yes, 2018 is not yet available.

jdlessley wrote:Tax valid statements are valid for one year but can be regenerated at any time for the past ten years.

I see no place to do that.

When I go to the page, I get the tithing slip and "Recent Donations" to the right of the slip. (I remember it as being on the left with additional options below.) My only option (other than filling out a slip) is to click on "View All" under "Rec end Donations". There, I can see older donations and that's it. No matter what I click on, I can't see "help" or any tax related information.

russellhltn wrote:Interesting. I went to donations to see what I had and I can't see tax statements for any year.

Statements are available from 2017 back to 2008. I suspect that in a few days they will be available from 2018 to 2009.

Donor Statements > Official Tax Statement > [select the year in the drop down box -- 2017 is the current default]

russellhltn wrote:When I go to the page,

It sounds as if you are missing the left column because your page is not loading properly. At the risk of sounding snarky, I would suggest you try another browser, or clear your cache, or something similar. It is working for me in Firefox.

I switched to a different "user" in Chrome and now it looks normal. I was missing the entire left column that starts with "Donations". So, there wasn't any "Donor Statements" for me to click on. I tried a Ctrl-F5. That didn't fix it.

Perhaps the system is overloaded because everyone is looking for their tax statement so they can file their returns. [grin]

lajackson wrote:Perhaps the system is overloaded because everyone is looking for their tax statement so they can file their returns. [grin]

Too consistent. Seems more like a poisoned cookie or something. The browser user that has trouble is my "daily use" and probably has an assortment of flotsam and jetsam in it's cache. The one that worked is one that rarely goes to the lds site, so it would have to download the current stuff.

I am now able to get my own 2018 tax statement

Just printed out my 2018 Tax Statement....

I had the same problem. Erasing all lds.org cookies solved the problem.

On the Donations page, the Donations menu (the one with Donation History, Donor Statements, Settings, Help, and Messages) was missing when using Google Chrome (in a Windows 10 environment) in normal mode but present when using Google Chrome in incognito mode. Erasing all cookies from lds.org fixed the issue. Extensions were not the issue. There were no problems in Microsoft Edge in a Windows 10 environment or in Safari on an iPhone.

To erase lds.org cookies in Chrome, click on the Customize and control icon in the top-right corner of the screen (looks like three dots arranged vertically), then go to Settings > Advanced > Content settings > Cookies > See all cookies and site data. Now, go down the list, and when you see any cookie related to lds.org, click on it to select it and then click on the trash-can icon to its right to delete it.

Opening with an incognito tab also works.

russellhltn wrote:I switched to a different "user" in Chrome and now it looks normal. I was missing the entire left column that starts with "Donations". So, there wasn't any "Donor Statements" for me to click on. I tried a Ctrl-F5. That didn't fix it.

I had the same problem in Safari and then tried Chrome and it worked. Thanks for the help-