LDS Tools for Windows 10 Desktop Not Signing In

2 postsstarted by Aeroengineer1 2019-01-05 19:13 UTC1,705 viewsoriginal topic

New Member

#1
2019-01-05 19:13 UTC

I have seen it on the reviews of the app, but I did not see anything here in the forum, and I have yet to see if there is any work around. Now for the pertinent details:

Issue:
When signing in, it fails to sign in giving an error message stating, "Sign-In Failed - LDS Tools Services are unavailable. Please try again later."

The issue has been since about mid December.

App Version:
2.1.3.0 (though I believe the issue appeared earlier as this seems to be an update that has happened on 1/2/2019)

OS Version:
Desktop Win 10-64 Pro Release 1809 Build 17763.195

System Setup:
-AMD Threadripper 2950X
-32GB Ram
-Nvidia RTX2070
-1TB NVME Samsung 970Evo

russellhltn

Community Administrator

#2
2019-01-05 19:52 UTC

See this post. The app was pulled from the Microsoft store a couple of years ago.

I guess it took this long for the usual incremental changes in services to finally break it. You can still run LDS Tools on your machine if you don't mind installing an Android emulator.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.