Syncing iPhone and iPad in gospel library

15 postsstarted by hatchjill 5,804 viewsoriginal topic

New Member
#1
I am having trouble syncing my iPhone and iPad in gospel library. I have signed out and back in on both devices and that didn’t work. I’m hoping someone can help me out with this. Would help to delete the app and reinstall?
Member
#2
I've had recent problems with this too. When you are done using the app on a device, force close the app. Do not let it run in the background. The sync function of failing to occur at regular intervals except when you first open the app. When the app closes, it will sync with the servers. It sometimes takes me a time or two of force closing the app before any changes on my opposite device. I've submitted a ticket for this last week, but I would encourage you to also send feedback via the app so they know that more than one user is having the same issue.
New Member
#3
the latest beta seems to have mostly solved this issue.
New Member
#4
It would be nice to have a "sync now" button but for now, as mentioned, the easiest way to to close (kill) the app and restart it. So far it has worked for me every time on two iPhones and one iPad. The beta Gospel Library app for the PC also only syncs when it is started up.
New Member
#5
Can someone tell me why there is not a “sync” button or function in the gospel library app? Pretty frustrating when the app on my iPad says “last synced 3 days ago” and there’s nothing I can do to force it to sync right now. If I sign out and sign back in I lose all of the latest bookmarks and things I’ve done on my iPad since it last synced (learned that the hard way recently). I see I’m not the first to suggest it, just seems like a no-brainer to have that option like every other app out there has these days.
#6
Please make syncing easier
New Member
#7
Can't synce my 3rd generation I-pad to 2020 gospel library. We're teaching ctr7. Any advise on downloading 2020 come follow me. Bob
Community Administrator
#8
hatfieldr wrote:Can't synce my 3rd generation I-pad to 2020 gospel library.
What version of iOS and Gospel Library?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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New Member
#9
Help with sync of gospel library bookmarks between my iPad Pro 10.5 and iPhone 7+, both with current iOS versions installed
Community Moderators
#10
hatfieldr wrote:Can't synce my 3rd generation I-pad to 2020 gospel library. We're teaching ctr7. Any advise on downloading 2020 come follow me. Bob
The latest version of iOS the 3rd-generation iPad runs is iOS 9. The latest version of Gospel Library that supports iOS 9 is Gospel Library 4.4.0. Gospel Library 4.4.0 stopped receiving content updates in March 2019, so you won't be able to get the latest general conferences or manuals through the app – you'll need to use the website instead (Study.ChurchofJesusChrist.org).
wedington wrote:Help with sync of gospel library bookmarks between my iPad Pro 10.5 and iPhone 7+, both with current iOS versions installed
Are you signed in with your Church Account on both devices, under Gospel Library settings?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#11
I'm experiencing sync issues between the iOS app and the web. The iOS app won't sync automatically. To force push updates, as I saw on this thread, I have to force close the app and then actually open it back up again. I'm using the latest version of iOS and the Gospel Library app.
New Member
#12
Have a 2019 IPad currently running IOS 13.5.1. As of two weeks ago, it just stopped syncing. I have forced closed the app but no difference. The only time it synced was when I logged out and then back in but don't really want to do that every time. Any suggestions?
Community Moderators
#13
There's a beta (5.8.1) going out this weekend that should fix the issue some users are seeing where it shows that it hasn't synced for several days (or weeks). If all goes well, it should be released on the App Store early next week. The issue has to do with the recent change from one authentication system to another on all Church websites and apps.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#14
Thanks. I will look for the update!
Community Moderators
#15
Gospel Library 5.8.1 for iOS was released today. It will most likely prompt you to sign in again after it launches, then sync should start working again!
Samuel Bradshaw • If you desire to serve God, you are called to the work.