New Member
For some reason my tithing payment was processed twice to my bank account.
Is there someone I can contact to get this fixed and reversed?
Is there someone I can contact to get this fixed and reversed?
Online Donation ERROR
Community Administrator
Donation > Help > FAQ seems to indicate that you should contact your ward clerk to make corrections to the donations. I'd ask him to look into the double-processing. He'll probably have to call support for instructions.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
My donation was taken from my account twice this month. Once on Sunday and again on Monday. November 18 & 19.
Can this be fixed? It’s a lot of money.
Can this be fixed? It’s a lot of money.
Community Administrator
Please see the response before your post.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
Tithing payment was taken from checking account not on the payment list
I paid my tithing on 2/11 and the payment was deducted from my checking account, but it not showing up online as being paid. how do I get this corrected?
Senior Member
Re: Tithing payment was taken from checking account not on the payment list
I suggest you ask your clerk to look into it. He should be able to see both online and in-person donations for every member of your ward/branch. If he needs, he can reach out to the Stake Clerk for assistance or the Global Service Center.dannyhansen62 wrote:I paid my tithing on 2/11 and the payment was deducted from my checking account, but it not showing up online as being paid. how do I get this corrected?
Community Administrator
Re: Tithing payment was taken from checking account not on the payment list
How did you donate? If it was something other than on-line, both the donation and your account have to be linked to the same Membership Record Number before it will show on-line.dannyhansen62 wrote:I paid my tithing on 2/11 and the payment was deducted from my checking account, but it not showing up online as being paid. how do I get this corrected?
This could be a failure of the ward to connect the donation to your membership record, or could be your account isn't connected.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.