Directory and Calendar endless spinning

14 postsstarted by drepouille 3,249 viewsoriginal topic

Senior Member
#1
It looks like the lds.org main menu got a redesign today. No problem there. However, the Directory and Calendar functions are giving me an endless spinner of death. Maybe it will resolve itself in an hour or so.
Dana Repouille, Plattsmouth, Nebraska
Community Moderators
#2
drepouille wrote:Directory and Calendar functions are giving me an endless spinner of death.
I still have the same problem. The Directory page loads a shell but then spins eternally while attempting to load the actual data. The Calendar page never loads. The Loading bar stops just past 50% and does nothing further.

The Donations link works. Maybe if we . . . nevermind. [grin]
Community Administrator
#3
Both are working fine for me - at least in chrome.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#4
OK, now the Directory and Calendar are loading quickly. However, when the Calendar is displayed, the header (top inch or so of the page) is gone. There is no easy way to return to lds.org, or to access the My Account and Ward menu from the Calendar.
Dana Repouille, Plattsmouth, Nebraska
Member
#5
I was seeing the same things and now have the same no header issue for both Chrome and Safari on iOS.
Community Moderators
#6
lajackson wrote:The Directory page loads a shell but then spins eternally while attempting to load the actual data.
The Calendar page never loads. The Loading bar stops just past 50% and does nothing further.
Firefox:
The Calendar now loads.
The Directory still loads a shell and then spins.
Member
#7
lajackson wrote: Firefox:
The Calendar now loads.
The Directory still loads a shell and then spins.
Chrome on iOS is the same for Calendar and Directory
Member
#8
Back to not loading. Now I don’t even get the framework, all I get is a half loaded bar that says lLoading”; but it lies.,
Senior Member
#9
It looks like they reverted the whole My Account and Ward menu on lds.org back to what it was, so now the Directory and the Calendar are working again.
Dana Repouille, Plattsmouth, Nebraska
Member
#10
Maybe the change is rolling across their servers but I still get the new menu and still the framework and the spinning wheel.
Community Moderators
#11
lajackson wrote: Firefox:
The Calendar now loads.
The Directory still loads a shell and then spins.
The Calendar no longer loads.
The Directory sometimes loads the left menu, but the spinner starts before any actual names or data load.
One step forward, one step back. Perhaps after the holiday the forward steps will begin to outnumber the backward steps.
New Member
#12
This past week I am having the same problems with calendar not loading. The shell of the calendar loads but no data.

Also, you can't access any data in search for members under "Leader and Clerk Resources." When you enter a name or partial name there is no "Ajax" effect of pulling in data. It just spins and no names appear. So I could not create a new member record for a child because I could not pull in the parents data. Also could not pull up any other member info.

Mac OSX 10.13.6 High Sierra
Safari 12.0.1
Senior Member
#13
Wow. The Directory and Calendar work perfectly for me when using Chrome on the admin computer at church, but they do not work for me when using Chrome at home.
What could cause that to happen?
Dana Repouille, Plattsmouth, Nebraska
Member
#14
Ok, I deleted all cache and history from Chrome on my iPad and now it works AND I have the “old” tools pop up.