Tech Forum Archive

Unable to enter my membership number on the LDS account

4 postsstarted by wsparano 970 viewsoriginal topic

wsparano
New Member
#1
I was trying to update my membership number on the LDS account site and is telling me "access denied"....two things have occurred since I last updated my account first I got married and my name changed and second I got re-baptized since I was ex-communicated some years ago....I spoke to our Watd clerk and he doesn't seem to have an answer for me so he suggested I call the Help desk to see what the problem is....so here I am..Hoping someone can help me figure out what's going on!
russellhltn
Community Administrator
#2
wsparano wrote:I spoke to our Watd clerk and he doesn't seem to have an answer for me so he suggested I call the Help desk to see what the problem is....so here I am
Ask him for the phone number. This is primarily a user-to-user support forum and we're not in a position to see the status of your account.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
wsparano
New Member
#3
He doesn't have it....does anybody know what the number is or where can I find it?
russellhltn
Community Administrator
#4
wsparano wrote:He doesn't have it....does anybody know what the number is or where can I find it?
If he doesn't have it, then he needs to ask his trainer, the stake clerk. We don't give out the number in a public forum.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.