LDS Tools won't sync, error message with IOS 12.1

15 postsstarted by showseason 7,653 viewsoriginal topic

#1
Downloaded and updated my and my wife's iphone to IOS 12.1 today. Now neither lets me sync or sign in to the apps. Anyone else having problems?
New Member
#2
I am having the exact same problem
New Member
#3
YES!!!!
Senior Member
#4
It seems to be fixed now.
#5
Eureka :D
I tried again this morning and both devices sync'ed properly, no more error messages.
New Member
#6
12.1.1 appears to break it again.
New Member
#7
I’m having this problem too!
New Member
#8
I’m having the same problem. iOS 12.1.1

Unable to sync due to error in downloading
New Member
#9
I am having the same problem. The sync starts, then progresses so far and stops with a downloading error. Running iOS 12.1.2.
New Member
#10
No
New Member
#11
Same issue here. Can’t sync. I deleted the app, rebooted the phone, downloaded the app and can’t log in. Updated iOS prior to issues last night.
New Member
#12
Also having the same issue. I use this a lot for my calling. Please fix!
New Member
#13
same problem here with my Ipad. Starts sync then says error loading.
My android phone works fine but not on the Ipad.
My wife's android phone brings up tools but with minimal personnel lists and information.
Totally frustrating!
New Member
#14
Had a similar problem with a previous update. Delete the app, restart the phone & reinstall. This resolved the problem for me.
New Member
#15
Is there a fix for this? Using iOS14.8.1.