showseasonMember#12018-11-02 00:55 UTCDownloaded and updated my and my wife's iphone to IOS 12.1 today. Now neither lets me sync or sign in to the apps. Anyone else having problems?
showseasonMember#52018-11-02 14:57 UTCEureka I tried again this morning and both devices sync'ed properly, no more error messages.
DdavidrichNew Member#82018-12-09 21:18 UTCI’m having the same problem. iOS 12.1.1 Unable to sync due to error in downloading
RrobertgadamsNew Member#92018-12-30 21:37 UTCI am having the same problem. The sync starts, then progresses so far and stops with a downloading error. Running iOS 12.1.2.
Ssherrypterry1New Member#112019-01-29 14:12 UTCSame issue here. Can’t sync. I deleted the app, rebooted the phone, downloaded the app and can’t log in. Updated iOS prior to issues last night.
JjmgillinsNew Member#122019-07-12 20:57 UTCAlso having the same issue. I use this a lot for my calling. Please fix!
MmagnumrsNew Member#132020-06-02 18:09 UTCsame problem here with my Ipad. Starts sync then says error loading. My android phone works fine but not on the Ipad. My wife's android phone brings up tools but with minimal personnel lists and information. Totally frustrating!
Ssherrypterry1New Member#142021-10-04 01:41 UTCHad a similar problem with a previous update. Delete the app, restart the phone & reinstall. This resolved the problem for me.