Blocked images

4 postsstarted by larissacasari 2018-10-15 23:03 UTC2,449 viewsoriginal topic

New Member

#1
2018-10-15 23:03 UTC

Hi!
I' m having some problems with the FHC computers. There are some blocked images, with a key icon. When we try to access, a message appear: " To view the images, you must choose one of the following options: Access the website at a family history center ou Access the site in a FamilySearch affiliated library."
We've already installed Tivoli, used the FHC Tool (we run the file portal), but nothing changed.

Can someone help me?

russellhltn

Community Administrator

#2
2018-10-16 01:11 UTC

You may have to contact Family History support.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

sbradshaw

Community Moderators

#3
2018-10-16 19:55 UTC

Are you connected to the regular meetinghouse internet, or the family history center internet? I think they have different firewalls / configurations.

Samuel Bradshaw • If you desire to serve God, you are called to the work.

parentewm

New Member

#4
2019-03-27 23:02 UTC

Existe outro meio de ver essas imagens sem o Firewall? O firewall da Capela quebrou.