Electronic General Conference Tickets

July 2, 2018 letter indicates General Conference tickets will occur electronically.

"Leaders are to distribute" to members.

As of 7 Sept. 2018 we (Provo Freedom Stake) have not see any "electronic" tickets and are to return unused tickets by 21 Sept.

How and when will these be distributed?

David Hawkinson
Stake Executive Secretary

I have the same question. The Stake President is asking what we are supposed to do.

James Divis
Stake Executive Secretary

It looks like the change was made last conference for members receiving tickets outside of the United States. These articles have some information that may be helpful:
https://www.deseretnews.com/article/865 ... ndees.html
https://lds365.com/2017/11/22/lds-gener ... -visitors/

According to the June 28th letter from the Presiding Bishopric:

"October 2018 General Conference Tickets- ew Process of Distributing Tickets to Stakes
and Districts in the United States and Canada
From now on, ticket distribution for all sessions of general conference will occur
electronically. Instructions on how to print or forward your ticket allotment will be provided via
email."

To me it states "in the United States and Canada"

The Stake President cannot find an email regarding the electronic General Conference tickets for our stake.

Who would we contact for those instructions to be resent to our Stake President?

Bro Hill
Stake Executive Secretary

Sorry not to be much help, but:

Someone in the Office of the Presiding Bishopric is responsible for general conference tickets.
Someone in the Conference Center ticket office might know the answer.

You many wish to contact other executive secretaries of stakes in the coordinating council to see if they got an email and might be able to share those instructions.

Your stake president might ask other stake presidents in or the chairman of his coordinating council for assistance.

Do you still have the process used at the last general conference when electronic tickets were first implemented? There may be some clues there. The process probably is still the same.

Or maybe the spam folder? (Just grasping at straws for you.)

I'm wondering how many stakes in the US and Canada have had this issue.

Have your stake president search their email for a message with this title: General Conference Ticket Allotment Information, sent by Temple Square Events (ticket-office@ldschurch.org) My stake president received the email on August 10. The email contains a powerpoint presentation on how to access these tickets.

Your stake president has to call into the ticket office in Salt Lake and retrieve a login and password. We finally got the login and password but can still not figure out how to log in.

After logging in, the stake president either needs to physically print out tickets to hand out, or can add members to their "friend list" with their email addresses and share them electronically.

It is curious that the idea came up to dump this procedure on brethren with extremely heavy demands on their schedule. I imagine that most stake presidents, once they are able to log in, will delegate this task to someone in the presidency. But getting to that point involves a time investment that is not trivial for men that are already very busy.

My stake president did get the login and password. Not sure if he called into Salt Lake or found the email. And, as you astutely predicted, delegated the task of logging in and printing the tickets.

My bishop used the electronic system to email me tickets to women conference for my mom and daughter but they never sent. I verified twice that he had the correct email and checked my teach, junk, and spam but never received the email. Who can I call to get that resolved? My daughter is very excited.

krymarie wrote:My bishop used the electronic system to email me tickets to women conference for my mom and daughter but they never sent. I verified twice that he had the correct email and checked my teach, junk, and spam but never received the email. Who can I call to get that resolved? My daughter is very excited.

What's the email service you use? There are known problems with Church emails going to @byu.net email addresses, if it happens to be that.

krymarie wrote:My bishop used the electronic system to email me tickets to women conference for my mom and daughter but they never sent. I verified twice that he had the correct email and checked my teach, junk, and spam but never received the email. Who can I call to get that resolved? My daughter is very excited.

If you never got the email you can have your bishop recall them and print them directly. That would be the quickest and easiest way.

Our stake were unable to be allocated any tickets. Is there a way Australians can obtain some any other way please?
Best

I understand this is just a forum and no one from church HQ is guaranteed to read this, but we were wondering what has happened to the electronic ticketing system. Our stake was allocated 32 tickets for the conference, and we obtained 4 tickets through the normal process on the portal. However, when trying to obtain further tickets, we only get an allocation exhausted message. This has been raised at Co-coordinating council and our area authority is looking into it, but information rarely flows back. We understand that there is a lot of interest in this conference but were wondering if this is a technical problem, and we will receive our allocated tickets or whether the distribution of tickets is complete and no further allocation is possible. Either way, a bit of clarity and communication about what is going would be well advised as international travel is a little more difficult to organise at short notice.

FYI from Headquarters Facilities Department Ticket Office regarding the unavailability of tickets.


The extraordinary demand for tickets to the April 2020 General Conference resulted in many international stakes unable to secure tickets for their members. We apologize for this inconvenience. The allocation of tickets on a first come, first serve basis has worked well in the past, but we will consider modifications for future conferences.

If your members have secured travel arrangements to Utah but don’t have tickets, please encourage them to go directly to the Tabernacle building and enter the standby line. If seats become available in the Conference Center, they will have access to them. If no seats are available, they will be seated in the Tabernacle and can watch Conference there.

Thank you for your understanding and we hope all can enjoy this historic General Conference from wherever they are.

Many thanks

krymarie wrote:My bishop used the electronic system to email me tickets to women conference for my mom and daughter but they never sent. I verified twice that he had the correct email and checked my teach, junk, and spam but never received the email. Who can I call to get that resolved? My daughter is very excited.

It is curious that the idea came up to dump this procedure on brethren with extremely heavy demands on their schedule. I imagine that most stake presidents, once they are able to log in, will delegate this task to someone in the presidency. But getting to that point involves a time investment that is not trivial for men that are already very busy.

Tickets are now irrelevant since all such gatherings have been cancelled, postponed, or will be available electronically only.

Please i am looking for 5 tickets for the genral conference coming up next week, so please if you have extra tickets please u can contact me at [phone number redacted], Tau Falealo.. Thank you God bless..

[Moderator edit: This is a public forum. Posting a phone number publicly would result in a high likelihood of problems with calls from people without good intent.]