mpt2101 wrote:Zimbabwe isn't on the contact list. Isn't there someone I can just call or email?
This is a user-to-user support group. We share experiences and provide suggestions.
I do not have any names or email addresses to suggest. But I have a little experience in how the Church is organized. And I have lived in little known places outside of the U.S. and understand your frustration. If it were me, this is what I would do.
Because you say you are not able to contact your stake CES representative, your clerk can look in the Church Directory of Organizations and Leaders (CDOL) and find the Seminary and Institute (S&I) Coordinator nearest to you in Zimbabwe. Ask him to give you that name and email address. If that does not work, ask him to give you contact information for one of the Africa Southeast S&I Support Specialists.
And if that does not work, ask him to give you a contact email for Seminaries and Institutes in Utah.
If none of that works, ask your bishop and stake president to go to bat for you and go wherever they need, including to the area president or higher, to help you with this. I do not know who or at what level in the S&I or CES organization this situation can be solved. But someone does. These are the best suggestions I have to help you get farther than you already have gotten.
Another possibility would be to try any Feedback or Help Link at the registration site. Some are notoriously slow to respond, but you might get something there, or perhaps a good contact.