CCS formatting lost

Running 5.0 app today at church and all of a sudden lost all formatting. Anyone else have this problem on iPad? iPhone still working.

Seeing a similar issue on my iPad 2018.
Today Gospel Library updated. Now when I load any scripture, or article, the text size defaults to a size much smaller than I can see. So i change it. Then when I switch to a different chapter, or article, i'm back to seeing the small text. I have to change it on every screen i go to. Not saving my display settings.

The same thing has happened to my Gospel Library on the iPad only. Small text, no formatting. Any suggestions?

aceprinting wrote:Running 5.0 app today at church and all of a sudden lost all formatting. Anyone else have this problem on iPad? iPhone still working.

Sorry, “CSS” formatting...

just received update from support:

"We apologize for this bug and the inconvenience it has caused you. The fix will be out very shortly."

There was a change made to a content file on the CDN this morning that hopefully fixed the problem. Are any of you still seeing the problem? You may need to wait a minute after opening the app, or force close and reopen the app and wait a minute or so, for it to check for, download, and install the latest content.

Working for me now. Thanks support!

Works great now. Thank you!

sbradshaw wrote:There was a change made to a content file on the CDN this morning that hopefully fixed the problem. Are any of you still seeing the problem? You may need to wait a minute after opening the app, or force close and reopen the app and wait a minute or so, for it to check for, download, and install the latest content.

I followed all the steps here and I am still having the forms of issue as are several others with me.

dthomaswright wrote:

sbradshaw wrote:There was a change made to a content file on the CDN this morning that hopefully fixed the problem. Are any of you still seeing the problem? You may need to wait a minute after opening the app, or force close and reopen the app and wait a minute or so, for it to check for, download, and install the latest content.

I followed all the steps here and I am still having the forms of issue as are several others with me.

Sorry for the typos. It is working for me now. Thank you.

My wife is having this issue. I even deleted all the content and download again. Still no luck. About other recommendations?

Still not working for me. All formatting is lost. I even deleted and restored the app.

This morning my scriptures look completely different, the font size is small, the introduction is all block style that looks like a highschool report. There are no highlighted words in the scriptures as reference links ...... how do I get my my old format back???

I’m having the same issue, which is persisting even after force closing the app and reopening.

My wife’s iPhone is still having this issue. I tried removing and reinstalling. No change.

This morning all of my content is blank. Cannot add or reach any content. I can reach the settings page and use that, all other content is blank. Was working fine last night and it has not updated (according to the app store app) since the 7th when the 5.0 was installed. What gives?

WilfordEJ wrote:This morning all of my content is blank. Cannot add or reach any content. I can reach the settings page and use that, all other content is blank. Was working fine last night and it has not updated (according to the app store app) since the 7th when the 5.0 was installed. What gives?

Have you tried force-closing the app by swiping it out of your recent apps, then reopening it?

sbradshaw wrote:

WilfordEJ wrote:This morning all of my content is blank. Cannot add or reach any content. I can reach the settings page and use that, all other content is blank. Was working fine last night and it has not updated (according to the app store app) since the 7th when the 5.0 was installed. What gives?

Have you tried force-closing the app by swiping it out of your recent apps, then reopening it?

Yes, that was my first thought as well. I've done that about a dozen times and no results. I have logged out of my lds account and logged back in to initiate a synch and nothing. I suppose I could delete the app and re-install it, but I'm hesitant to do that and loose all the specific content I had downloaded and my place in the audio I was listening to as well and have to re-download everything.

My formatting changed significantly. Different font and all the page numbers I used to be able to see in the margins are gone.

For those of you who started seeing style problems last night or this morning, is it fixed for you now? There was another fix on the CDN this morning that hopefully has made its way out by now.

sbradshaw wrote:For those of you who started seeing style problems last night or this morning, is it fixed for you now? There was another fix on the CDN this morning that hopefully has made its way out by now.

Yes, it is fixed for me now. Thanks!