Recommend date

An expired recommend date for our branch member is correct when I look. When a counselor to our stake president looks, it displays "((null))". How does he enter the correct date, now that the member has just been approved for renewal?

cjohn1949 wrote:An expired recommend date for our branch member is correct when I look. When a counselor to our stake president looks, it displays "((null))". How does he enter the correct date, now that the member has just been approved for renewal?

The member of the stake presidency (or a stake clerk) activates the new recommend after the stake interview. Activation includes the date the recommend was issued. The computer calculates the expiration date from the issue date the stake entered.

Yes. That's how it should be. Our S.Pres. Cslr. Can't do that because his app does not allow him to. It must be a bug because his display for this member is not the same as ours. We checked. We all see the same member, all data the same on our displays as on his except the member's prior recommend expiration date. Our displays show the date. His shows "((null))" without the quotation marks. I suspect a database problem.

Has he had problems activating other members, or is this his first?

It's his first experience having ((null)) show up as the expiration date. I should have him participate here to provide more details. Thanks.