Membership audit incorrectly states that ordained Elders are not recorded

6 postsstarted by jtyewhit 2018-06-20 15:41 UTC899 viewsoriginal topic

Member

#1
2018-06-20 15:41 UTC

One of our wards is doing their membership audit and three men who were ordained Elders this year are saying they are not recorded.
But the catch is that their ordination info appears just fine in LDS TOOLS and LDS.ORG.
Any idea what I should look at to see why the system is flagging these?

russellhltn

Community Administrator

#2
2018-06-20 17:45 UTC

I'll take a wild guess that their ordination wasn't recorded in the same/correct quarter as they were ordained. It may be considering "excessive delay" in recording the ordination as an exception. (Too long today, not at all tomorrow.)

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jtyewhit

Member

#3
2018-06-21 01:15 UTC

Thank you. We will check into that.

lajackson

Community Moderators

#4
2018-06-21 01:49 UTC

Another possible cause is that MLS has gotten out of sync with LCR. In MLS, a Membership Data Refresh and a couple of Send/Receives should resolve that problem.

scgallafent

Church Employee

#5
2018-06-21 02:32 UTC

lajackson wrote:Another possible cause is that MLS has gotten out of sync with LCR. In MLS, a Membership Data Refresh and a couple of Send/Receives should resolve that problem.

MLS should redirect to LCR for the membership audit.

scgallafent

Church Employee

#6
2018-06-21 02:34 UTC

russellhltn wrote:I'll take a wild guess that their ordination wasn't recorded in the same/correct quarter as they were ordained. It may be considering "excessive delay" in recording the ordination as an exception. (Too long today, not at all tomorrow.)

Quarterly reported doesn't affect this one. The membership audit is basically real-time. We just worked through ours and had an Aaronic Priesthood ordination that just happened but hadn't yet been recorded. After the clerk entered it, left the membership audit, and came back to the membership audit, the member no longer appeared on the list.