Tech Forum Archive

Gospel Library frozen, won't open

6 postsstarted by ddos 1,743 viewsoriginal topic

ddos
New Member
#1
Just had the same problem. Running on a P9 Huawei. Out of the blue the app refuses to open. Everytime you click the gospel library app, it opens for a brief second and then closes again. There's over 10gb of storage available and I've cleared the cache and re-installed the app several times as well as restarting the phone several times.

If it helps in diagnosing any extra - once the app has opened once, if you go to Settings -> Apps -> Gospel Library the app has a 'Force Stop' option even though the app isn't running (as in you can't tab to it). But upon clicking force close, one of two things happen:
1. Nothing occurs and the force stop button remains clickable, or
2. It says it's closing but never changes from the 'closing' state
russellhltn
Community Administrator
#2
This thread was split as the old thread was about iOS problems.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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jennylbee
New Member
#3
I'm having the same issues with my Huawei honor. Re-installed several times, force stopped, cleaned cache, restarted multiple times, aannnddd nothing. Have you had any success yet or does anyone have a fix for this?
sbradshaw
Community Moderators
#4
russellhltn wrote:This thread was split as the old thread was about iOS problems.
This should probably be moved to the Android Gospel Library forum, instead of Android LDS Tools.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
sbradshaw
Community Moderators
#5
Make sure you have the latest version of Google Play Services installed: https://play.google.com/store/apps/deta ... ndroid.gms
Samuel Bradshaw • If you desire to serve God, you are called to the work.
jdlessley
Community Moderators
#6
sbradshaw wrote:
russellhltn wrote:This thread was split as the old thread was about iOS problems.
This should probably be moved to the Android Gospel Library forum, instead of Android LDS Tools.
Done.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?