Staples account and store.lds.org... change?

10 postsstarted by dandshall2 14,092 viewsoriginal topic

New Member
#1
I bought some items for the Clerks office a couple week ago and all was fine. Last week when I went to check on the order, store.lds.org was down, I was guessing for normal routine maintenance. Well today I logged in and I see that store.lds.org has changed some. I was trying to find the link (normally in the bottom right side of the page) to order ward office supplies, to get to the Staples information (user name and password for my ward) and that link is no longer there. I looked through the selections and did not come across a link or any information for the Staples account.

Any suggestions/guidance?

P.S. The updated store.lds.org page is squirrelly. It stated "Sorry, an error occurred" on some different selections, such as unit order history or annual curriculum in English. So the kinks are not yet worked out.
Senior Member
#2
I can't find the information on store.lds.org anymore either. But it's still available in the Help Center (https://www.lds.org/help/support/order- ... s?lang=eng) and the login still worked for my unit at least.
New Member
#3
eblood66 wrote:I can't find the information on store.lds.org anymore either. But it's still available in the Help Center (https://www.lds.org/help/support/order- ... s?lang=eng) and the login still worked for my unit at least.
Thank you. That does still work. I need to bookmark that page so I can go to it quicker. I left feedback with store.lds.org informing them of my observations.
Senior Member
#4
I just noticed that the LCR menu option Applications > Order Office Supplies will take you to that same Help Center page. So you could use that instead of having to keep track of a bookmark.
New Member
#5
How do you change the bishop's shipping address on the staples account? We tried checking on lds.org and it's updated there, but it's not updating on the Staples site.
Community Moderators
#6
I believe the address used is the one found in the Church Directory of Organizations and Leaders (CDOL) and it is the mailing address for the bishop. The bishop will have to make the change. The clerk can view the data to see what is there but is unable to make changes.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Church Employee
#7
jdlessley wrote:I believe the address used is the one found in the Church Directory of Organizations and Leaders (CDOL) and it is the mailing address for the bishop. The bishop will have to make the change. The clerk can view the data to see what is there but is unable to make changes.
Actually the ward clerk can update the contact info in CDOL for his bishopric.
Community Moderators
#8
jonesrk wrote:
jdlessley wrote:I believe the address used is the one found in the Church Directory of Organizations and Leaders (CDOL) and it is the mailing address for the bishop. The bishop will have to make the change. The clerk can view the data to see what is there but is unable to make changes.
.
Actually the ward clerk can update the contact info in CDOL for his bishopric.
I am a ward clerk and I do not have that capability.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Church Employee
#9
jdlessley wrote:
jonesrk wrote:
jdlessley wrote:I believe the address used is the one found in the Church Directory of Organizations and Leaders (CDOL) and it is the mailing address for the bishop. The bishop will have to make the change. The clerk can view the data to see what is there but is unable to make changes.
.
Actually the ward clerk can update the contact info in CDOL for his bishopric.
I am a ward clerk and I do not have that capability.
Actually you do. But you may not appear to if you are looking at the unit page in CDOL. From your unit page expand the positions section and click on the link for your bishop. Then you will see an Edit Assignment link at the top (just above his name).
Community Moderators
#10
jonesrk wrote: Actually you do. But you may not appear to if you are looking at the unit page in CDOL. From your unit page expand the positions section and click on the link for your bishop. Then you will see an Edit Assignment link at the top (just above his name).
You are right if I use my laptop. Using my Galaxy S8 I cannot get past the "Position Summary" link.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?