iOS not showing caller ID data with calls

Hello,

I’ve updated to the newest version of LDS Tools and enabled the Caller ID for the app in my system settings, but, have received phone calls today from members in my ward unit and no caller ID data. Am I missing something? Are others noticing this new feature is working for them in iOS?

Yes. My caller ID is turned on and always has been since the original update with this feature. However, it only worked for a day or two.
I’m the Ward Executive Secretary, so I receive a LOT of calls from members.....

Same problem here. iOS and LDS tools is up to date and caller id turned on, but it’s not working. I’ve uninstalled and reinstalled LDS tools but not sure what else to try. Is it working for others?

Same here

I am having the same issue. I don't even have the Phone option to enable CID.

After reinstalling the option showed up in the phone section - however, it worked for about 2 days and then stopped working again.

I have never seen this feature work on my iPhone for any IOS version. This would be an awesome feature if it worked. Anyone figure it out?

Has anyone figured out how to enable caller ID on iOS? I was just called as the ward executive secretary so this would be a nice feature to have. Thanks!

I was just able to enable it by searching caller id in settings and enabling LDS tools for call blocking and identification.

Same problem here. I’ve deleted and reinstalled the app, turned on the setting to allow call blocking and identification, no luck.

Doesn’t work for me up to version 4.3. Is this feature going to be fixed now that we use technology for almost all of our contacts?
Elder Bob Wood

The feature needs to be entirely removed if it doesn't work.

Issue still is present in version 4.3.1. When enabling in “Call Identification Apps” specifically getting the following error:

Error Enabling Extension
The data provided by Tools was invalid. You may try enabling the extension again, and if the problem persists contact the application developer.

I have performed the following to try and resolve:
1. Delete the Tools app
2. Power cycle my iPhone
3. Reinstalled the Tools app.

Just to keep this thread active, version 4.4.3 still doesn't work. Same "error enabling extension" message.

Still not working for me on iOS 15 with 4.4.3

Still not working on iOS 15.4.1 and version 4.6

Tools v 4.7.1 and iOS 16.2, still no caller ID, sure was nice when it used to work....or does it work for any of y'all out there?

I was able to enable caller ID for the tools app in my iphone settings > phone > call blocking & identification > set the switch to green next to the Tools app. I used to get an error message when trying to do that but it seems to work now.

Tools app version 4.7.1
iOS version 16.3

I’m not sure if the caller ID option actually works now until I receive a call from somebody in my stake.

Thanks sas, I still don't think it's working. The green switch in phone settings never showed errors for me, but also hasn't worked in forever. I text/call members all the time and the iPhone only recognizes those few I've bothered to physically place in my contacts. We're now at app version 4.81, but it doesn't seem to make any difference, for me anyway.

Ios 16.5.1 and tools 4.8.1band caller is not working. Would LOVE to get it going. Any helps or tricks out there?