Tech Forum Archive

Bishop cannot logon to LCR in clerk's office

4 postsstarted by bamamoser 978 viewsoriginal topic

bamamoser
New Member
#1
The bishop cannot log onto LCR in the clerk's office. The clerk can but the stake clerk cannot.

The bishop check on the stake clerk computer and it works fine as well as on his home computer. We cleaned up the drive to reset the settings and tried on both windows explorer and chrome

Bro. Moser
Hesperia Stake Clerk
russellhltn
Community Administrator
#2
What happens when the bishop or the stake clerk tries to log in?

Could it be something wrong with the keyboard that prevents them from entering their password?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
bamamoser
New Member
#3
I starts to load the page but only the top line shows up and then it quits. It seems to work fine for the ward clerk and it works fine for all of us on the stake computer.
russellhltn
Community Administrator
#4
All I can think of is clear the cache and cookies. Something on that computer must be poisoned.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.