Pop up won’t go away on Gospel Library 4.0

12 postsstarted by doups3 4,115 viewsoriginal topic

New Member
#1
I just updated to Gospel Lineary 4.0 on iPhone 6. The what’s new pop up won’t go away no matter what I do. It closes momentarily and then comes back immediately
New Member
#2
Same here but mine's an iPhone 5s. I tried restarting my phone, closing the app out,changing screen orientation... nothing.
New Member
#3
Whats the deal here evrything is fine with the old system. You make changes now my ipad is useless with the sriptures. Are you trying to make me return to my old paper set? Dont mess with thing that dont need chnages :|
New Member
#4
Same problem here. Yesterday it worked fine, today the pop up keeps coming back. Tried all the usual tricks. Has anyone found a solution?
Community Moderators
#5
Are you running the latest App Store version of Gospel Library? You can check by going into the App Store, searching for Gospel Library, and seeing if there's a button to install/update. Someone had this problem last week, and it was fixed by updating to the latest version of Gospel Library.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#6
Sam Bradshaw’s updating solution worked for me! Lost a week’s worth of scripture study but happy to be back in business! :)
New Member
#7

Re: Gospel Library 4.0 for Android

My husband's iPhone keeps popping up the "What's New" welcome screen. It won't go away, so he can't use Gospel Library. He has swiped through and tapped "Done," he has tapped "Skip," he has spent a few seconds on each page and then tried to tap "Done" -- but it keeps popping up. He has closed the app and reopened it, as well as restarted his phone. Whenever he opens the app, it goes to the "What's New" screen and no matter what he does, it won't go away. Any suggestions??
New Member
#8
I started out with the annoying pop up issue. I down loaded the lasted update as recommended. Now my screen is frozen white. I have zero functionality. I have shut my IPad down...to no avail. Can anyone offer any help? Thanks
New Member
#9
I sure would appreciate some help on getting the white screen off my Gospel Library app. I have done everything that has been recommended EXCEPT uninstalling the app and then reinstalling it again. I don't want to loose any of my notes, etc. that I have. If I uninstall the app will I loose data? I need help to get this corrected as soon as possible...difficult to do my calling without it. Second request for HELP.
Community Administrator
#10
Have you tried the suggestion from up thread?
sbradshaw wrote:Are you running the latest App Store version of Gospel Library? You can check by going into the App Store, searching for Gospel Library, and seeing if there's a button to install/update. Someone had this problem last week, and it was fixed by updating to the latest version of Gospel Library.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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New Member
#11
I honestly don't like that modal pop-up. At all. Especially since it's just telling you about new content, and the only options are "Not now" and "Go to Content." No option to Remind me later or dismiss the pop-up by swiping it away. Perhaps a badge in the navigation bar would be a better approach to notify users of new content.
Community Moderators
#12
R36_9346 wrote:I honestly don't like that modal pop-up. At all. Especially since it's just telling you about new content, and the only options are "Not now" and "Go to Content." No option to Remind me later or dismiss the pop-up by swiping it away. Perhaps a badge in the navigation bar would be a better approach to notify users of new content.
It sounds like you're talking about a different popup – I think the bug others were seeing had to do with the blue welcome screen popups. The popups you're seeing about new content are in-app notifications and can be turned off in Gospel Library settings. Hope that helps!
Samuel Bradshaw • If you desire to serve God, you are called to the work.