Thank you kd7mha, the key word is "individual", when I printed the whole ward at one time, the deceased members didn't print out. When I did request them individually, each one showed up and I was able to print them.
I had a member in my Ward who also wanted to request a tax valid statement for her husband I was told that the individual this case the wife had to email the global service centre with her husbands details to request the statement.