Elders Quroum Home Teaching Supervisor cant see ward names.

7 postsstarted by chesterbutt@hotmail.com 1,238 viewsoriginal topic

#1
Hello all. We are having issues with one of the members in our EQ. We cannot get his account to show him the home teaching reports or let him record home teaching numbers. We have tried everything from moving him into the EQ presidency to making a custom calling. We have 3 district supervisors and then one HT supervisor. This man is the supervisor. I think we either have some sort of a permission issue or it is on his end. Any ideas?
Community Administrator
#2
He has to hold the correct standard position. Custom positions will NOT work.

After that, you may have to wait up to 24 hours for the new permissions to take effect.

Of course, this is all assuming that the member is using an LDS Account that has the same MRN as the person you're putting into that calling.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Church Employee
#3
I don't see HT supervisor as a standard calling, so I don't see how he is going to get access to LCR.
Community Administrator
#4
Handbook 2: 7.4.4 says "Quorum and group leaders receive monthly home teaching reports from each companionship." This is in contrast to the verbiage for Relief Society which allows for a VT Supervisor.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#5
jonesrk wrote:I don't see HT supervisor as a standard calling, so I don't see how he is going to get access to LCR.
Calling him as an Elders Quorum Assistant Secretary might work.
Church Employee
#6
Your only option will be to call him as an elders quorum assistant secretary. As russellhltn pointed out, the Handbook allows for a visiting teaching supervisor but does not provide for a supervisor for home teaching.
#7
I will try Assistant Secretary and give it 24 hours. Thanks everyone.