aclawson wrote:At what point can the categories be deleted? There are OTHER categories in the list from seven years ago that have been deactivated but still appear on the category list and the delete button is greyed out. I'd like to be able to declutter the category list.
The subcategories will be automatically deleted (assuming the system is working correctly) when all of the following conditions are met:
- The subcategory has a 0 balance.
- The subcategory has been deactivated.
- The subcategory has had absolutely no activity (meaning no income, expense, or transfer, including adjustments) for the retention period for the country (3 years plus current year in the US, but various periods up to 7 years in other countries).
- The previous year's finances have been closed. For example, in the US, if the last activity in a subcategory was in 2014, then if all the other conditions were met, the subcategory should have been automatically deleted as part of the process of closing the 2017 financial year and moving into 2018.
If this is not happening as you expect, you should run detailed reports on the subcategory with a custom date range back to the beginning of 2014 to see if you can see any activity and to verify the balance.
Questions that can benefit the larger community should be asked in a public forum, not a private message.